The website does not currently take online payments or confirm orders through a checkout. Specific booking, cancellation or refund terms will be provided when a paid service or product is arranged directly with nourishME.
What this policy covers
This page explains how to raise cancellation and refund requests related to nutrition consultations, programs or product purchases arranged directly with our team. Simply submitting an online enquiry does not create a paid booking, order or cancellation obligation.
Before confirming a service
Before you make any payment, ask our team to confirm the service scope, fees, payment method, appointment dates, rescheduling possibilities and any cancellation terms in writing. Terms for a specific package or service may vary based on the work already performed and resources reserved.
Cancelling or rescheduling
To request a cancellation or reschedule, contact the team as soon as possible using the details below. Provide the name and phone number used for the booking, relevant dates and the reason for the request. Whether a fee applies depends on the terms communicated at the time of booking and applicable law.
Refund eligibility
If you have paid for a service or product, we will review a refund request in light of the agreed arrangement, services already delivered, condition of any goods, available evidence and applicable consumer law. We do not promise automatic refunds or impose a blanket “no refunds” rule on all situations.
How approved refunds are processed
When a refund is approved, the team will confirm the amount, payment route and expected processing information with you directly. Actual banking or payment-provider settlement times may vary.
How to request help
Email contact@nourishme.in with the subject “Cancellation or refund request”, or call +91 99309 22212. Please do not include bank passwords, PINs or sensitive medical records. Our team will review the request and explain the next steps.
Your consumer rights
Nothing on this page excludes remedies available to consumers under applicable Indian law. For questions about delivery or damaged goods, see our Shipping & Returns Policy.
Here if you need us.
Questions about this policy? Our team can help explain the next step.
contact@nourishme.in