This policy covers visits to nourishme.in, messages submitted through the website, and enquiries about our nutrition services and products. Information collected later during an in-person or individually arranged consultation may be subject to additional notices.
Who this policy covers
This website is operated under the nourishME name. References to “nourishME”, “we”, and “us” in this policy mean the website and clinic team responding to your enquiries. To ask a privacy question or make a request, email contact@nourishme.in.
Information you give us
When you use our enquiry form, we receive the first and last name, email address, phone number, gender selection and message you choose to submit. We may also receive details you voluntarily share by telephone, email or WhatsApp. Please do not submit test results, diagnoses, identity documents or sensitive health records through the general website form; contact our team first to discuss an appropriate channel.
Information collected when you browse
Our website and hosting provider may process technical data such as IP address, browser/device characteristics, timestamps and requests for security and reliable delivery. Google Analytics is optional on this website and loads only if you choose “Allow analytics” in the cookie notice. It can then collect information about page visits and interactions as described in our Cookie Policy.
Why we use your information
We use enquiry details to understand your request, reply to you, arrange contact about a consultation or product, and follow up on the specific matter you contacted us about. We may use technical information to maintain the site and investigate faults or abuse. Optional analytics helps us understand how visitors use the website. We do not use the enquiry form as a request to subscribe you to unrelated marketing.
Who may receive information
Information may be handled by our authorised team and relevant providers used for website hosting, communication, and optional analytics. If you choose to contact us through WhatsApp or another third-party platform, that service also processes information under its own terms and privacy policy. We may disclose information where required by law or to protect rights and safety.
Cookies, choice and control
Essential website functions may use local browser storage. Optional Google Analytics is off unless you choose to enable it. You can change your decision at any time using “Cookie settings” in the footer. More detail is available in our Cookie Policy.
How long we keep information
We retain information only for as long as reasonably required to address enquiries, maintain appropriate business records, resolve disputes, or meet legal obligations. The applicable period depends on the kind of communication and its circumstances. You may ask us about information related to your enquiry using the contact details below.
Security and international services
We take reasonable steps to protect information against inappropriate access and misuse, but no internet transmission or storage system is guaranteed to be completely secure. Some third-party service providers may process information outside India in accordance with their own arrangements and applicable law.
Your requests and children
You can contact us to request access, correction or deletion of personal information, or to raise concerns, subject to applicable law and obligations. If you contact us on behalf of a child, you should be their parent or authorised guardian. Please do not submit a child’s sensitive health information through the general form.
Changes and how to contact us
We may revise this notice as our website practices or legal obligations change. The date above identifies this version. For privacy questions, requests or complaints, email contact@nourishme.in, call +91 99309 22212, or write to nourishME, FF1 Maruti Solitaire, Khamardih Road, Shankar Nagar, Raipur, Chhattisgarh 492007, India.
Here if you need us.
Questions about this policy? Our team can help explain the next step.
contact@nourishme.in